This Privacy Policy ("Policy") explains how Bunch Microtechnologies Private Limited ("Developer", "PrepShots", "We", "Us", "Our") collects, uses, shares, and protects information in relation to your use of our mobile application "PrepShots" and other related products and services ("Platform").
By accessing or using the Platform, you signify your agreement to this Policy. If you do not agree to the terms contained herein, please refrain from using the Platform.
This Policy is published in accordance with the provisions of the Information Technology Act, 2000, and the Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011, and all amendments thereto.
1.Definitions
- "User", "You", or "Your" refers to any individual who accesses, browses, or uses the Platform, including registered users and visitors.
- "Personal Information" means any information that relates to an individual and can be used to identify that individual, either directly or indirectly.
- "Non-Personal Information" means any data that does not identify a person individually and includes browser type, device type, usage statistics, etc.
- "Sensitive Personal Data or Information" refers to data such as financial information (e.g., bank account or card details), login credentials, or any information classified as sensitive under the applicable law.
2.Scope and Consent
This Policy applies to all current and former users of the Platform. By using our services, you agree to the terms and conditions of this Policy and consent to our use, collection, and sharing of your information as described herein.
3.Collection of Information
We collect information that is necessary to provide and improve our services and ensure the security and functionality of the Platform.
3.1 Personal Information
The following Personal Information may be collected:
- Name
- Phone number
- Email address
- Date of birth
- Gender
- Profile image
- Your interests or learning preferences
3.2 Non-Personal Information
- IP address
- Browser and device type/model
- OS and language settings
- Session timestamps and duration
- Crash logs and technical diagnostics
3.3 Transaction and Payment Data
We may collect limited transaction data (order ID, payment status, timestamps) for purchases or subscriptions. However, we do not store any payment method details such as card numbers or UPI IDs. Payments are handled by secure third-party processors (e.g., Razorpay, Google Pay).
4.Sharing of Information
Every User hereby expressly agrees that Developer may share the Information collected from such User with its affiliates, employees, and such other individuals and institutions, whether located within or outside India, from time to time, for the following purposes:
- To ensure efficient management and operation of the Platform
- To detect and prevent fraud, identity theft, or other illegal acts
- To resolve technical issues, enhance product experience, and manage Platform traffic
- To analyze user behavior and improve features or personalization
- To enforce our Terms and policies
- To respond to valid legal, judicial, or regulatory requests
- To exercise or defend legal rights
- For any other legitimate purposes, as permitted by applicable law
We ensure that any entity with whom Information is shared adheres to appropriate security standards and handles such data responsibly.
5.Usage of Information
Your Information may be used for the following purposes:
- To provide and personalize your learning experience
- To enable smooth usage of Platform features and services
- To troubleshoot and resolve technical issues
- To communicate updates, alerts, or offers
- To analyze usage and performance trends
- To comply with applicable laws and protect rights of the Developer or third parties
6.Storage and Retention
We retain your data as long as necessary to:
- Provide services requested by you
- Fulfill legal, accounting, or regulatory obligations
Upon user request, we will delete your profile and associated identifiable information, barring legal or regulatory retention needs.
7.Security Measures
We follow best-in-class security practices to protect your data:
- All data transmission is secured via HTTPS encryption
- Personal Information is encrypted at rest using AES 256-bit encryption
- Access to personal data is restricted to authorized personnel only
- Our servers are hosted on secure cloud infrastructure providers like AWS or Google Cloud
- We regularly conduct security audits and updates
Despite our best efforts, no method of transmission or storage is 100% secure. We are not liable for events beyond our control (e.g., hacking, force majeure).
8.Third-party Links and Services
The Platform may contain links to third-party websites or services. These are governed by their own privacy policies. We are not responsible for:
- The data practices of such external services
- Content or consequences of your interaction with them
Please review their policies before engaging.
9.Children's Privacy
We do not knowingly collect data from children under 18 without parental consent. If you are a parent and believe your child has submitted personal data without your approval, please write to us.
If we discover that data was collected from a child without valid consent, we will delete it.
10.User Rights and Choices
You may:
- Access and update your personal information
- Request deletion of your account
- Withdraw any consent previously given
To exercise any of the above rights, write to us at: support@prepshots.in
11.Grievance Redressal
If you believe your privacy rights have been violated or have any concerns, please contact our Grievance Officer:
Address: 1st Floor, Building No. D8, Block D, Sector 3, Noida, Uttar Pradesh 201301
Email: support@prepshots.in
We will acknowledge your complaint within 24 hours and aim to resolve it within 15 days.
12.Changes to this Policy
We reserve the right to modify this Policy at any time. Any changes will be posted on our website or app. Continued use of the Platform after such changes constitutes your acceptance. Please revisit this page periodically for updates.
13.Governing Law and Jurisdiction
This Policy is governed by Indian laws. Any disputes shall be resolved by arbitration under the Arbitration and Conciliation Act, 1996, with the venue and seat in New Delhi, India. Subject to arbitration, courts in New Delhi shall have exclusive jurisdiction.
14.Contact Us
If you have any questions or feedback about this Policy or our practices, please email us at: